Coronavirus, and what we’re doing at UEC to make sure we’re doing everything we can to protect you and continue to serve you – without interruption.

We are writing this today to provide information regarding the coronavirus (COVID-19) outbreak and what we are doing in response because we know there’s community concern about how this affects people’s professional and personal lives.

First and foremost, our hearts and thoughts go out to the people who have been affected by this unprecedented event and we would like to publicly appreciate and acknowledge the healthcare workers, local communities and governments around the world who are on the front line working tirelessly around-the-clock to contain the Coronavirus.

Please know we are vigilantly monitoring the COVID-19 situation at it evolves.  As the US Centres for Disease Control says, “the general air environment is not conducive to the spread of most infectious diseases, including Coronavirus”. We also know that because of the low person-to-person contact we engage in, that even though the risk of catching a virus dealing with us is low, everyone’s wellbeing is and has always been within our foundational values and guiding principles and we need to take all the precautions available to us.

The wellbeing of our clients, staff and suppliers is our highest priority, so we want you to know we have precautions in place to ensure safety and business continuity. This includes making sure we keep you informed of what we’ve done and are doing, so you can continue to do business with us safely, with full confidence and without interruption or delays.

From the onset of the Coronavirus outbreak, we have adapted our approach as part of our strategic business continuity plan to accommodate for the particular needs of the COVID-19 situation as it continues to unfold. We are listening to global health authorities that provide expert guidance for us to undertake the best precautionary measures that are both sensible and practical.

Inform and be informed so everyone can stay safe

Unless you are directly in contact with an infected person (in which case you will need to be self-isolated), the risk of you contracting the Coronavirus is mainly from touching a surface on which the virus has landed and then touching your eyes, nose or mouth. It’s HIGHLY recommended you wash your hands often with soap and water (thoroughly!) and avoid touching your face – Please encourage your friends, family and especially children to do the same!

A clean and safe workplace

We are keeping all work and meeting surfaces thoroughly disinfected and are asking every person who enters the UEC office to wash their hands with our sanitiser and we ensure that all delivered packages are wiped down to reduce the risk of anyone unknowingly transmitting virus particles to any surfaces like desks, tables, door handles, desktops, magazines, pens, keyboards, etc.

This means you can feel confident, despite the fact there may have been a number of people in the office before you on any given day, there is little risk of virus contamination.

We have advised staff, friends and family to refrain from shaking hands and touching common public areas such as benches, rails, door handles, etc. on their way to and from work and to wash their hands, on arrival to the office as well as when they leave.

We have asked staff to pause international travel to affected destinations as well as all non-essential domestic travel. This aims to limit and reduce risk to exposure.

We are asking that all meetings be conducted via phone or video conference.


A holistic approach to support your immune system to fight off viruses

Committing to the pillars of health and wellbeing can enhance your immune system, helping your body to fight off infections and viruses, including the Coronavirus.

Pillar #1: Optimal nutrition 
Eating a full rainbow of both fruit and vegetables increases your phytonutrient intake. These are the protective plant chemicals which enhance the body’s immune system. They help with detoxification and reducing inflammation. #EatMoreFruits&Veggies

Pillar #2: Sufficient and high quality sleep
Sleep is one of the most important components of wellness and wellbeing. With a consistently good night’s sleep, you are much more likely to have the physical, mental and emotional resilience to deal with the stresses of our modern world, including fighting off viruses. Prioritise sleep – aiming to sleep 7-8 hours per night.  #GetMoreSleep

Pillar #3: Good Oral Health
The mouth is the gateway to health. Keep your teeth clean to reduce the risk inflammation in the mouth and while you’re at the sink… Make sure to wash your hands! #BrushYourTeeth

Pillar #4: Breathe Well
The mouth is for eating – the nose is for breathingNasal breathing is an important part of overall health as it warms, humidifies and filters the air, reducing the chances of enlarged tonsils, allergies, hay fever and other chronic respiratory problems. If you smoke, try to reduce it as much as you can. Smokers and people with respiratory ailments are the most susceptible to the Coronavirus’ most dangerous complications. #DeepBreaths

Pillar #5: Be positive
Mental health is imperative in times of crisis and uncertainty. Talk to friends, family and colleagues to get the support you need and/or provide it to those in need. If anxiety gets hold of you, seek out professional assistance to make sure it doesn’t escalate. This is a social/community crisis, but it is not the apocalypse of ‘end of days’. This too shall pass. We just need to do what’s necessary, so it does pass quickly and with the least amount of consequence as possible. We are in full control of what we can each do to be part of the solution. It’s an opportunity to come together as a society. #BeatTheVirus

If you have upper respiratory symptoms (cough, fever, sneezes etc), you’ve been in close contact with someone diagnosed with Coronavirus or that has recently travelled to Iran, China, South Korea or Italy, you are asked to let us know. Successful containment starts with quick action for people to self-isolate/quarantine to prevent it spreading further.

Thank you for your continued diligence and collaboration. We’re all in this together and all have a role to play to get this under control sooner rather than later for everyone’s benefit so we can get back to business and life as usual.



  • Install sanitiser outside all elevators, reception and public/common areas
  • Make disinfecting wipes available
  • Regular cleaning of public/common areas
  • Frequently clean hands by using alcohol-based hand rub or soap and water, for 20 seconds (sing Happy Birthday twice)
  • When coughing and sneezing cover your mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands.
  • Avoid close contact with anyone who has fever and cough
  • If you have fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider
  • If visiting live markets in areas currently experiencing cases of novel Coronavirus, avoid direct unprotected contact with live animals and surfaces in contact with animals



  • Arrange with your employer to work from home
  • If your child is self-quarantined ask if their school can email their schoolwork
  • Keep to your normal daily routine as much as possible
  • Seek immediate medical attention if you begin to feel unwell
  • Keep in regular contact with others via phone or email